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AI Hasn’t Lived Up to the Hype. That Doesn’t Mean It Failed.

AI Hasn’t Lived Up to the Hype. That Doesn’t Mean It Failed.

by Gloria Bakerian | Jan 14, 2026 | Technology Strategy, Artificial Intelligence

Artificial intelligence dominated executive conversations throughout 2025, and it will remain front and center in 2026. Boards demanded answers. Vendors promised transformation. Budgets were approved quickly, sometimes hastily. Yet many leaders reached the end of the...
The Illusion of Efficiency: Are Small Businesses Automating the Wrong Things?

The Illusion of Efficiency: Are Small Businesses Automating the Wrong Things?

by Gloria Bakerian | Oct 17, 2025 | Technology Strategy

TL;DR  An effective automation strategy for small business starts with clarity, not tools. Automating the wrong processes can increase confusion, complexity, and inefficiency instead of solving real problems. Automation promises relief. Faster workflows. Fewer manual...

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