Managed IT Services

Unlock Your Business Potential with Scalable Managed IT Services

Maximize productivity, minimize downtime, and empower your team to focus on what they do best – driving your business forward.

Our Proactive Technology Approach

Professional Computer Concept’s (PCC) one-stop solution for managing your technology infrastructure eliminates IT-related worry. Our managed IT services program is a proactive, predictable monthly service plan that comes with unlimited IT support and a team that gets things right the first time – so you don’t have to watch your staff play ping pong all afternoon while the server gets fixed for the fourth time this week. When you choose us, we assign a dedicated, local technician backed by our expert team to work with you consistently on whatever you need, whether it’s network management, security monitoring, software updates, or data backup and recovery.

To set you up for long-term success, we provide comprehensive documentation for all processes, including those pertaining to line-of-business (LoB) applications, equipping you with a well-structured plan to handle any given scenario. Lastly, we offer valuable insights into your technology infrastructure, identifying its strengths and weaknesses, potential risks, and effective methods to mitigate them. With built-in redundancy, our solution ensures uninterrupted functionality, even in the face of disaster or unforeseeable circumstances.

Key Features of Our IT Managed Services Program

Unparalleled IT Support

Our team offers the Bay Area’s best unlimited IT support through various remote, phone, and email channels, ensuring our clients can access service whenever needed.

Proactive Approach to IT

Our proactive approach to IT planning and review is complemented by regular audits, which enable us to identify potential issues and rectify them before they become problematic.

Monitoring and Management

Our services guarantee that our clients’ networks run smoothly, with timely patch management, privileged access management, web filtering, and managed anti-virus.

Stringent Cybersecurity

Our cybersecurity offerings include problem detection, network management, managed breach detection (EDR), password management, asset tracking, disaster planning, transparent budgeting, and managed backup solutions.

Enhanced Efficiency

Our all-in-one approach to IT is designed to ensure reduced downtime, increased productivity, and better business planning.

You Can’t Risk IT…

We know what it’s like to be worried about cybersecurity. Businesses that fail to keep up with faster timelines and more secure systems run the risk of losing potential clients to their competitors, ultimately leading to inefficiency and decreased service delivery. They also risk slowed productivity, inability to obtain insurance coverage, and lack of employee accountability, leaving them open to internal sabotage. Don’t wait until it’s too late. Choose PCC’s IT managed services program to avoid potential catastrophes and set your business up for success.

Empower Your Bay Area Business With Professional Computer Concepts

We’ve been in business since 2002, working with companies like yours to maximize their tech operations. It’s our belief that technology should not hold you back – you should have problems fixed right the first time or your IT provider should foot the bill. If your IT is working right, you shouldn’t have to think about it. That’s what clients love about working with PCC – our team takes care of the technical side while you do what you’re good at.

How We Work with You

Introductory Call

On our intro call, we discuss your IT needs and discover if we’re the best fit for you.

Comprehensive Audit

We conduct a full security and infrastructure audit to identify any shortcomings. This audit helps to identify any security vulnerabilities and areas for improvement and provides the foundation for creating a customized plan to meet your organization’s specific needs.

Easy Onboarding

Our teams meet, create an implementation timeline, and pave the way for you to receive seamless IT support from our expert technicians.

Managed IT Services for Today and Tomorrow

At PCC, we believe preventing potential IT issues is more efficient than dealing with them in emergencies. Our proactive approach benefits everyone involved: You can expect uninterrupted productivity, and we can ensure that your technology infrastructure remains in optimal condition by constantly monitoring its status. By relying on our expertise, you can anticipate changes, make necessary adjustments, and better plan for the future of your endeavors. Choosing PCC also means increased efficiency, reduced downtime, and the peace of mind that comes with secure data and technology. Our regular meetings provide an opportunity to stay informed about potential risks to productivity and security, upcoming expenses, and strategic planning for growth and modifications to your business.