AI & Business Automation
Improve the Way Work Gets Done
PCC helps you identify worthwhile workflows, choose suitable AI tools, and plan secure adoption around your people, information, and business processes. Implementation and ongoing support are scoped to what PCC can support.
Choose Where to Start
Start with the work you want to improve or the platform you want to use.
Improve a workflow
Bring one recurring task that takes too long. In a free 20-minute conversation, we’ll review how it works today and recommend one practical next step. You’ll receive a short written recap. Any technical assessment or paid pilot is separately scoped.
Use Microsoft AI
Understand where Microsoft 365 Copilot, Copilot Cowork, or Copilot Studio may fit your work. PCC helps assess the task, information access, licensing, and approval requirements before recommending a next step.
Deploy Claude
Plan a Claude Enterprise deployment around your business identities, approved access, administrative controls, and AI-use policies.
Start with your actual work
Which Step Takes Too Long?
Repeated data entry, searching for information, preparing drafts, and handing work between people can consume time every week. PCC begins by understanding how the process works today, where it gets stuck, and what a useful improvement would look like.
The answer may involve AI, automation, better use of Microsoft 365, or a simpler process. The initial review identifies a next step; technical feasibility is checked before implementation is proposed.
What you receive: a short written recap of one workflow and a practical next action. The initial review does not require access to your systems.
An illustrative example
From Meeting Notes to a Reviewed Follow-Up
A team member spends time turning meeting notes into a follow-up email. AI may help prepare a draft using approved information, while a person checks the facts, assignments, dates, and commitments before sending it.
- Understand the task: identify the inputs, steps, process owner, and current effort.
- Define the boundaries: decide what information can be used and who approves the result.
- Check feasibility: review tools, permissions, licensing, and delivery scope.
- Test a limited approach: compare the whole task, including review, corrections, and output quality.
This is an example of a possible improvement, not a completed client project or a guarantee of savings. Implementation options depend on technical feasibility, licensing, and an agreed scope.
Use Microsoft AI
Choose the Microsoft Tool That Fits the Task
Microsoft AI tools serve different purposes. PCC helps assess the workflow, information access, licensing, and approval requirements before recommending an approach.
Microsoft 365 Copilot
AI assistance for work such as drafting, summarizing, and analyzing information in Microsoft 365. The capabilities available to your team depend on licensing, application support, and organization settings.
Copilot Cowork
Carries out multistep tasks across Microsoft 365 on your behalf. It requires a Microsoft 365 Copilot license and adds usage-based charges. Access, permitted actions, human approvals, and spending need consideration before adoption.
Copilot Studio
A platform for creating and customizing agents that use approved knowledge and tools. Suitability depends on the data sources, actions, integrations, security requirements, and licensing involved.
Start with assessment and planning. A recommendation does not commit PCC to building every agent or integration. Technical feasibility, implementation scope, licensing and usage costs, and support responsibilities are agreed before paid work begins.
Read: Which Microsoft Copilot Tool Should Your Business Use?
Explore PCC’s Microsoft 365 Resources
Claude Enterprise Deployment & Governance
PCC helps design, configure, secure, test, and deploy Claude Enterprise around your users, identity environment, and business policies.
Deployment can include identity integration, controlled user access, configuration of available administrative and governance controls, production-readiness testing, and administrative handoff. The specific controls depend on the subscription and supported configuration.
Your organization defines approved uses, information boundaries, and who is responsible for administration and oversight.
Put Controls Around the Work
Whether you choose Microsoft AI, Claude, or another approved approach, your organization needs clear boundaries for information access, employee use, and actions taken by AI.
- Which information can the tool access, and who already has permission to see it?
- What information may employees submit?
- Can an agent read information, change records, or send messages?
- Which outputs and actions require human approval?
- Who approves new connections and removes access when someone leaves?
PCC can help assess AI-use policies, access controls, and governance gaps. This is separate from the free Workflow Review, which focuses on one recurring task.
Agree on Support Before Relying on the Solution
Applications, connectors, authentication, and business processes change. Ongoing support, maintenance, and governance are agreed separately for solutions PCC supports.
The service scope should identify the supported solution, responsibilities, review schedule, and how issues are handled.
Keep Ownership Clear
Where practical, solutions should use client-controlled accounts and environments. Ownership, access, documentation, and handoff requirements should be defined in the project scope.
Frequently Asked Questions
Do we need to know which AI tool to buy?
No. Start with one task and the result you want. PCC can assess whether AI, automation, existing technology, or process improvement is worth exploring.
What does the free Workflow Review include?
One 20-minute conversation about a recurring task, a short written recap, and one practical next step. It is not an entire company audit, a security assessment, or an implementation project.
What happens if we want to proceed?
A technical resource checks feasibility when needed. Any deeper assessment, pilot, deployment, software subscription, or ongoing service is separately scoped and approved before paid work begins.
Can PCC help us use Microsoft AI?
PCC helps assess tool fit, access, licensing, and approval requirements. Any implementation is subject to technical validation and an agreed delivery scope.
Does PCC deploy Claude Enterprise?
Yes. PCC helps configure and validate Claude Enterprise deployments around supported identity, administrative, security, and governance capabilities.
Is ongoing management included?
Ongoing support, maintenance, and governance are agreed separately for solutions PCC supports. The written service scope defines what is included.
Bring Us One Task Your Team Repeats
You do not need an AI plan to start. Show us how the work gets done today, and we’ll recommend one practical next step. The free initial review is designed for Bay Area businesses with roughly 10 to 100 employees.