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Before You Buy an AI Tool, Find the Work That Gets Stuck

Before You Buy an AI Tool, Find the Work That Gets Stuck

by Gloria Bakerian | Sep 29, 2026 | Artificial Intelligence

A business owner says, “We should be using more AI.” It sounds like a plan, but it does not tell anyone what work should change. Start with a more useful question: What does your team do repeatedly, and where does that work get stuck? That might be meeting follow-up,...
Microsoft Copilot Is Moving Beyond Chat: What Small Businesses Should Know

Microsoft Copilot Is Moving Beyond Chat: What Small Businesses Should Know

by Gloria Bakerian | Sep 28, 2026 | Artificial Intelligence

Professional Computer Concepts • Updated September 28, 2026 How much time does your team spend gathering information before the real work can begin? Preparing for a client meeting might mean searching email, reading meeting notes, and checking several documents....
How to Prioritize AI Projects in a Small Business

How to Prioritize AI Projects in a Small Business

by Gloria Bakerian | Sep 22, 2026 | Artificial Intelligence

TL;DR AI project prioritization should begin with a business problem, not a request for another AI tool. Small businesses should compare proposed projects based on measurable value, process and data readiness, security risk, implementation effort, and the...

Your Vendor Has Vendors: Understanding Fourth-Party Risk

by Gloria Bakerian | Sep 10, 2026 | Cybersecurity, Artificial Intelligence

TL;DR Fourth-party risk comes from the companies your direct vendors rely on, including cloud hosts, payment processors, software components, support providers, and subcontractors. A small business cannot investigate every company in the supply chain, but it can...
Your AI Agent Can Remember a Lie: What AI Prompt Laundering Means for Business Security

Your AI Agent Can Remember a Lie: What AI Prompt Laundering Means for Business Security

by Gloria Bakerian | Aug 31, 2026 | Artificial Intelligence, Cybersecurity

AI prompt laundering is an emerging security risk for businesses using agents that can remember information, review business data, and take actions across connected systems. Those same abilities also create a new security problem: What happens when an AI agent...
When AI Agents Break Their Boundaries: Business Lessons from the Hugging Face Incident

When AI Agents Break Their Boundaries: Business Lessons from the Hugging Face Incident

by Gloria Bakerian | Aug 28, 2026 | Artificial Intelligence

Last updated September 3, 2026: Added OpenAI’s containment response and Nvidia’s planned acquisition of Hugging Face. TL;DR The Hugging Face incident was not a case of artificial intelligence suddenly becoming conscious. During an internal cybersecurity evaluation,...
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Recent Posts

  • How to Analyze Business Data with Copilot in Excel
  • Before You Buy an AI Tool, Find the Work That Gets Stuck
  • Microsoft Copilot Is Moving Beyond Chat: What Small Businesses Should Know
  • Microsoft 365 Business Email Compromise: What EvilTokens Teaches Us
  • How to Use Copilot in Word to Draft and Rewrite Documents

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