When your Teams chat list starts to get long, finding the conversations you use the most can become a hassle. That’s where the ability to pin a chat in Microsoft Teams comes in. Pinning keeps your most important one-on-one or group chats right at the top of your chat list, so you never waste time scrolling.
This step-by-step guide will show you how to pin chats on both desktop and mobile, making it easier to stay organized and boost productivity.
You can easily pin a chat in Microsoft Teams on both desktop and mobile, making it simple to stay organized wherever you work.
Pin a chat in Microsoft Teams (Desktop)
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Open Microsoft Teams and go to the Chat tab.
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Find the chat you want to pin in the list (it can be a one-on-one or group chat).
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Hover your mouse over the chat name until you see three dots (More options) appear.
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Click on the three dots.
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Select Pin from the menu.
✅ Once pinned, the chat will move to the top of your chat list under the Pinned section.
✅ To unpin, repeat the steps and choose Unpin.
Pin a Chat on Mobile
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Open the Teams app on your phone.
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Tap on the Chat tab at the bottom.
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Find the chat you want to pin (one-on-one or group chat).
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Press and hold the chat until a menu pops up.
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Select Pin from the options.
✅ Once pinned, the chat will stay at the top of your chat list for quicker access, just like on the desktop version.
✅ To unpin a Chat on Mobile, do the same steps (press and hold the chat), then choose Unpin.
Did You Know? Did you know that when you pin a chat in Microsoft Teams, it doesn’t just stay visible — it also syncs across desktop and mobile? That means your most important conversations are always within easy reach.
Why Pinning Chats Matters
Pinning chats is one of the simplest but most effective ways to keep your Teams environment organized. Instead of sifting through dozens of conversations, you’ll always see the people and groups you work with most often right at the top.
This is just one of many small features that make a big difference in everyday productivity. If you’re looking for more Microsoft Teams chat tips, check out our article: 5 Ways to Use Teams Chat Without Cluttering Your Inbox.
Final Thoughts
Learning how to pin a chat in Microsoft Teams is a quick win for anyone who wants to cut down on wasted time and focus on what matters most. Small features like this can add up to a big productivity boost when used consistently.
At Professional Computer Concepts, we help businesses get the most out of Microsoft Teams by providing training, IT support, and ongoing guidance. Want to make sure your team is using Teams to its fullest potential? Let’s talk.
About Professional Computer Concepts
Professional Computer Concepts is a trusted Managed IT and Cybersecurity provider serving businesses in the greater Bay Area for over 20 years. We specialize in helping small and mid-sized businesses improve efficiency, protect against cyber threats, and leverage technology to drive growth.
Our services include:
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Managed IT Services – Proactive monitoring, maintenance, and unlimited support to keep your systems running smoothly.
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Cybersecurity Services – Comprehensive protection, including endpoint security, phishing prevention, dark web monitoring, and firewall management.
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Cloud Solutions – Secure, scalable cloud environments to support remote work and business continuity.
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Virtual CIO Services – Strategic technology leadership to align IT with your business goals.
At Professional Computer Concepts, we believe technology should be an asset, not a challenge. Our team delivers reliable, responsive support and builds long-term partnerships so you can focus on running your business.